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Job Accountabilities Support the APAC Operational Excellence Team to deliver the projects of simplification and automation Gather requirements from users and support the functional design Assist in developing solutions by Microsoft Power Tools Participate in "As-Is" and "To-Be" business process requirements / optimization sessions with users Support the business process mapping and documentation Job Qualifications Undergraduate of Information Systems, Computer Science, Computer Engineering is preferable Experience with Microsoft product offering, such as PowerApps, PowerBI, Power Automate, Sharepoint Content Management, etc. Strong interest in business analysis for IT and non-IT projects, Operational Excellence, Process Reengineering, etc. Basic knowledge of process mapping tools is an advantage, e.g. Visio, Mural Good knowledge of Microsoft Offices Good communication and presentation skills in both written and spoken English Able to work a minimum of 2 days per week Interested parties please simply click "Apply" to access our "Global Recruitment Management System" for submitting your application. You are invited to visit our web site at: http://www.zurich.com.hk