Key Account Manager – Distributor & Pharmacy Chain

Key Responsibilities Manage and develop assigned Distributor and Pharmacy Chain accounts to achieve sales, profitability, and business growth targets. Develop customer business plans, including product listing, product assortment, distribution expansion, and store coverage plans. Propose and implement sales strategies, promotional plans, and trade activities to maximize sales performance. Build and maintain strong relationships with distributors, buyers, and key stakeholders to support long-term business growth. Negotiate commercial terms, pricing, promotions, distribution coverage, and other business agreements in line with company policies and objectives. Monitor and analyze daily sales performance against targets and develop corrective action plans when performance is below expectations. Conduct regular store and field visits to ensure effective execution, product availability, appropriate merchandising, pricing compliance, and promotional effectiveness. Monitor competitor activities, market trends, and sales growth opportunities, while providing solutions to field-related issues. Coordinate with the Demand Planner, Distribution Center, and relevant functions to ensure on-time delivery and mitigate out-of-stock issues. Manage the P&L of the assigned account portfolio, including trade spending and selling expenses, to ensure alignment with the approved budget. Analyze account and product profitability to maintain healthy gross margins and sustainable business growth. Prepare sales forecasts, performance reports, budgets, and business reviews for management. Collaborate with Marketing, Supply Chain, Finance, and other internal departments to ensure effective execution of customer plans. Perform other duties as assigned. Qualifications Bachelor’s degree or higher in Business Administration, Marketing, Sales, or a related field. At least 5 years of experience in Key Account Management, Distributor Management, or Pharmacy Chain Management. Experience in FMCG, Consumer Healthcare, Beauty, Personal Care, or pharmacy-related products is highly preferred. Strong knowledge of business planning, sales analysis, budgeting, forecasting, and P&L management. Strong negotiation, presentation, communication, and relationship-management skills. Good analytical ability with a data-driven approach to business decisions. Proficiency in Microsoft Excel and PowerPoint. Good command of written and spoken English. Willing and able to travel for customer meetings and store visits.