HR and Admin Specialist (Christy Ng Philippines)

HR & ADMIN SPECIALIST The HR & Admin Specialist is responsible for supporting human resources and administrative functions to ensure smooth operations across both retail stores and e-commerce business units. This role manages recruitment, onboarding, timekeeping, payroll support, employee relations, compliance, and general office administration. The Specialist also provides direct administrative support to the Retail Business Head, ensuring that management requirements, coordination, and documentation are delivered efficiently and on time. Primary Responsibilities 1. Recruitment & Onboarding – 25% · Manage end-to-end recruitment process for store, warehouse and head office roles. · Coordinate with department heads to understand pd manpower requirements. · Post job ads, screen candidates, and schedule interviews. · Facilitate employee onboarding and orientation for both retail and corporate employees. 2. Employee Records & Payroll Support – 20% · Maintain accurate employee records (201 files, contracts, attendance, leave balances). · Monitor daily timekeeping and coordinate with Finance for payroll processing. · Handle government-mandated benefits (SSS, PhilHealth, Pag-IBIG, BIR compliance). · Ensure timely renewal of employment contracts and probationary evaluations. 3. Employee Relations & Engagement – 20% · Serve as point of contact for employee concerns and escalate issues when necessary. · Assist in implementing HR policies, code of conduct, and disciplinary actions. · Support employee engagement activities such as team-building, store events, and recognition programs. · Promote a positive work culture across retail, warehouse, and head office teams. 4. Administrative Support – 25% · Provide direct administrative support to the head office team (scheduling, meeting coordination, reports, documentation). · Oversee general office administration including supplies, facilities, and equipment. · Handle coordination with service providers (office maintenance, utilities, permits, suppliers). · Provide support for store operations and warehouse admin requirements when needed. 5. HR Reporting & Compliance – 10% · Prepare HR-related reports. · Ensure compliance with labor laws and company HR standards. · Assist in audits and reporting requirements from government agencies. Qualifications: - Bachelor’s degree in Psychology, Behavioral Science, or Human Resources Management. - At least 1 year of HR experience. - HR & Recruitment Knowledge – Strong understanding of hiring, onboarding, and employee life cycle in a retail setting. - Payroll & Compliance – Familiar with labor laws, payroll processes, and government reporting. - Communication & Interpersonal Skills – Effective in handling employee concerns and cross-department coordination. - Executive Support – Ability to provide high-level administrative assistance to business heads. - Organization & Attention to Detail – Strong administrative and multitasking skills. - Problem-Solving & Confidentiality – Discreet in handling sensitive information and employee relations. - Adaptability – Ability to support both retail store operations and e-commerce teams. Join Christy Ng as our HR & Admin Specialist and help drive seamless people operations and efficient business support!