KYC Compliance Assistant Manager

We are looking for a Client Compliance Assistant Manager to join our professional services team. The successful candidate will handle and manage Client Continuance (CCF) activities for Business Solutions Group (BSG), ensuring high-quality and timely delivery while maintaining strong compliance governance. Beyond day-to-day CCF operations, this role will work closely with both the clients and internal stakeholders to understand their requirements, provide practical compliance requirements, and identify opportunities to improve the firm's CCF processes. Key Responsibilities: Client Continuance (CCF): · Handle and manage CCF processes for the Business Solutions Group. · Review client information, ownership structures, beneficial owners, directors and related parties. · Assess client risk profiles and ensure CCF documentation and risk assessments are complete and up to date. · Review high-risk and complex clients, including PEPs, sanctions, adverse media and higher-risk jurisdictions. · Identify CCF gaps and follow up with clients for required information and supporting documents. · Ensure client continuance reviews, periodic reviews and remediation are completed accurately and within deadlines. · Provide recommendations on client acceptance, continuance and escalation of higher-risk cases. · Keep up to date with relevant KYC and CCF regulations, regulatory expectations and internal policies. Client Liaison: · Communicate directly with clients to understand their requirements, clarify documentation and resolve CCF issues. · Explain KYC and CCF requirements and regulatory expectations to clients in a clear and practical manner. · Maintain strong, professional relationships with clients. · Manage client expectations and ensure deliverables are completed within agreed timelines. · Handle client queries independently and escalate complex matters where appropriate. Leadership & Operations: · Supervise and review the work of CCF team members to ensure accuracy, quality and compliance, where appropriate . · Allocate and monitor workloads to ensure timely completion of client deliverables. · Provide coaching and technical guidance to team members. · Identify gaps and implement improvements to CCF processes, workflows and controls. · Support the development of SOPs, training materials and conduct knowledge-sharing sessions within the team. Requirements: · Degree in Finance, Banking, Accounting, Business, Compliance, Law or related disciplines. · 5 years of relevant KYC, CDD/EDD, compliance or financial crime experience. · Experience in banking, financial institutions, professional services, corporate services or consulting is advantageous. · Strong knowledge of KYC, CDD/EDD, sanctions, PEP, beneficial ownership and client continuance requirements. · Experience reviewing complex KYC cases, client portfolios and Client Continuance Forms (CCF). · Client-facing, communication and stakeholder management skills. · Able to work independently, manage multiple priorities and meet deadlines.