Quality Assuance Manager

About the role Infus Medical (Thailand) Co., Ltd. is seeking an experienced Quality Assurance Manager to join our production and transport operations team. This is a full-time position based in Samut Prakan, Thailand. As Quality Assurance Manager, you will be responsible for overseeing and implementing quality control systems across our manufacturing and logistics operations, ensuring all products and processes meet the highest standards of quality and compliance. This role is crucial to maintaining our reputation for excellence and safeguarding customer satisfaction across our operations. Key responsibilities Develop, implement and maintain comprehensive quality assurance policies, procedures and systems across production and transport operations Conduct regular inspections, audits and testing of products, materials and manufacturing processes to ensure compliance with quality standards and regulatory requirements Identify quality issues and non-conformances, investigating root causes and implementing corrective and preventive actions (CAPA) Manage quality documentation, records and traceability systems to ensure accuracy and accessibility Coordinate with production, logistics and procurement teams to ensure quality standards are maintained throughout the supply chain Train and supervise quality control staff, promoting a culture of continuous improvement and quality awareness Monitor key performance indicators (KPIs) and quality metrics, preparing reports and presenting findings to management Manage supplier quality assessments and maintain vendor compliance documentation Participate in product development reviews to ensure quality considerations are integrated from inception What we're looking for Bachelor's degree in Engineering, Quality Management, Life Sciences or a related field Minimum 5+ years' experience in quality assurance or quality control roles, preferably in manufacturing, medical devices, pharmaceuticals or transport/logistics industries Strong knowledge of quality management systems including ISO 9001, ISO 13485 (medical devices) or equivalent standards Proven experience in implementing and managing quality assurance programmes in production environments Expertise in statistical analysis, process monitoring and data interpretation Excellent understanding of regulatory requirements and compliance frameworks relevant to manufacturing and transport Strong leadership skills with the ability to motivate and manage quality control teams Excellent written and verbal communication skills in English and Thai Proficiency in quality management software and Microsoft Office applications Demonstrated ability to work independently whilst collaborating effectively with cross-functional teams Attention to detail and a proactive approach to problem-solving