HR Associate

HR Associate – Benefits Administration Job Summary The HR Associate is responsible for administering employee benefits programs, handling employee inquiries, and supporting HR operations through efficient use of HR systems and ticketing tools. The role ensures timely and accurate processing of benefits-related transactions while providing excellent employee support. Key Responsibilities Administer employee benefits, including HMO, insurance, and government-mandated benefits. Coordinate with benefit providers and assist employees with benefits-related concerns. Manage and resolve HR requests through ServiceNow or similar ticketing systems. Maintain and update employee records in Darwinbox . Generate HR reports and ensure accuracy of employee data. Support onboarding, offboarding, and other HR administrative processes. Ensure compliance with company policies and labor regulations. Qualifications Bachelor's degree in Human Resources, Psychology, Business Administration, or related field. At least 1–3 years of HR experience , preferably in benefits administration . Hands-on experience with Darwinbox and ServiceNow (or similar ticketing tools). Knowledge of Philippine government-mandated benefits (SSS, PhilHealth, Pag-IBIG). Strong attention to detail, organizational skills, and customer service orientation. Proficient in Microsoft Office applications, particularly Excel.