Global Account Manager

Job Responsibilities: 1. Business Development & Pipeline Growth Market Expansion: Identify and pursue new business opportunities across target industries (Finance/Corporate Banking, Retail, Logistics, Professional Services, and Enterprise sectors) across Asia, Singapore, the UK, and other key regions. Sales Cycle Management: Drive the full sales lifecycle—from prospecting, needs assessment, pitching, and solution presentation, to contract negotiation, closing deals, and payment collection. Target Achievement: Maintain an active sales pipeline and consistently meet or exceed revenue, gross profit, and customer retention targets. 2. Account Management & Strategy Global Account Leadership: Build and nurture long-term, high-value relationships with existing enterprise clients and cross-border multinational accounts. Account Planning: Develop strategic account plans to drive revenue growth, profitability, and customer retention through upselling and cross-selling IT solutions. Performance Reviews: Conduct regular business reviews, monitor account performance, and implement continuous improvement initiatives. 3. Cross-Functional Collaboration & Delivery Solution Customization: Collaborate closely with pre-sales, technical, and delivery teams to craft tailored proposals, quotations, and comprehensive tender responses. Service Quality & Retention: Coordinate with internal support teams to resolve client issues promptly, ensuring seamless service delivery and high customer satisfaction. Post-Sale Oversight: Oversee post-sale implementation follow-ups to ensure successful project execution and long-term client success. 4. Sales Operations & Reporting Pipeline Accuracy: Maintain accurate sales pipeline data and CRM records. Forecasting: Provide regular performance reports, sales forecasts, and market insights to senior management. Job Descriptions: Bachelor’s degree or above in Business Administration, Marketing, Computer Science, Information Technology, or related disciplines. Fluent in Cantonese, English, and Mandarin (written and spoken). At least 5 years of relevant IT sales or business development experience in Hong Kong; candidates with an established local client network (Corporate Banking / Financial Services) is preferred. Solid knowledge of mainstream IT solutions including cloud computing, enterprise software, system integration, IT infrastructure, cybersecurity, and digital transformation services. Demonstrated success in achieving or exceeding sales targets, with hands-on experience managing the full sales cycle from lead generation to payment collection. Proven track record in managing large multinational accounts across multiple countries. Experience working in an MNC or sizeable IT company is an advantage. Strong track record in business development, account growth, and commercial negotiations. Excellent presentation, negotiation, and communication skills, with the confidence to engage C-level executives and IT decision-makers. Highly self-motivated, results-oriented, and capable of thriving in a fast-paced, performance-driven environment. Willing to conduct Business travel as required