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Job Responsibility: 1. Order Fulfillment & Data Integrity Maintain customer master data and item lifecycle (NPI to award) in ERP. Execute end-to-end order processing: prepare documents, enter data accurately, manage all demand agreements (Consignment, KANBAN, Delivery Schedules, Frame Contracts), and monitor order status to ensure on‑time, correct, and complete shipments. 2. Inventory & Logistics Coordination Conduct physical consignment stock counts, arrange special transport with Logistics, handle packing lists, and analyze ERP stock values to flag slow‑moving or expiring items. 3. Cross‑functional Collaboration & Problem Resolution Coordinate with global offices, factories, and suppliers to meet customer requirements. Lead claim handling, Engineering Queries (EQ), and proactive escalation. Partner with Supply Chain Management to drive supplier improvements and resolve factory issues. 4. Sales Support, Forecasting & Performance Oversight Assist Sales in customer meetings/visits, obtain rolling forecasts, compare forecast vs. actual bookings, and alert Sales to major deviations. Track KPIs (on time delivery, accuracy), monitor factory fill‑rates and supplier performance, manage capacities, and regularly review payment status to resolve overdue accounts with customers. Job Requirements: Competencies & Skills: Able to work effectively in a fast‑paced, customer‑oriented environment, with superior organizational skills to prioritize, multitask, and maintain high accuracy. Possesses strong analytical and problem‑solving capabilities to assess and manage complex situations, and works independently with a proactive, self‑motivated, diligent, and responsible attitude, while also being a collaborative team player. Demonstrates superior communication and interpersonal skills, effectively engaged with people at all levels across multicultural teams, building trust and driving alignment. Proficient in all MS Office applications and experienced with ERP systems (SAP experience is a plus). Good command of both spoken and written English and the local language. Education & Work Experience: Professional education in business management or related field Minimum 3 years of work experience in customer service, order processing for international customers (B2B experience is a plus). Data collected will be treated in strict confidence and used for recruitment purpose only.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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