Application Analyst

Job description Investigate and analyze application issues, identify root causes, and provide effective solutions. Monitor application systems and perform daily troubleshooting to ensure smooth operations. Collaborate with stakeholders and development teams to resolve issues and support business objectives. Translate user requirements and business needs into actionable system improvements. Prepare and maintain documentation, including requirements, system design, test plans, and user manuals. Conduct pre-launch system testing to validate functionality and minimize production issues. Track and manage change requests, ensuring proper version control and documentation throughout the development lifecycle. Prepare technical reports by analyzing data, identifying trends, and summarizing findings. Provide support and guidance to end-users, including training sessions and addressing user inquiries. Qualification Bachelor’s Degree in Computer Science or equivalent work experience. At least 2 years of working experience in IT. Strong Problem solving, Analytical skill, Service Mind, Technical and Consultative skills Able to interpret business requirements into software solutions. Good command in Thai and English language Excellent written and verbal communication skills and ability to interact professionally with diverse groups of stakeholders. Ability to handle multiple tasks simultaneously, prioritize work and work under pressure with tight schedules