POP MART 全職店員 (機場店&太平山頂店)

請考慮接受香港機場店或者太平山頂店的夥伴投遞 工作職責: 處理店鋪日常運作,包括:銷售,整理貨架,貨品陳列,清潔衛生,盤點貨品,收貨,貨物補充以及調配; 妥善處理客戶的查詢以及了解需要,向客戶提供優質服務,以及建立穩固的客戶關係; 向顧客説明貨品特性,產品資訊,品質,價格以協助顧客選擇; 收取款項,交付商品,開發票或收據,完成交易手冊; 配合店長做好店内的輔助工作. 工作要求: 對客戶服務充滿熱情; 具備良好的溝通技巧; 適應力較强,能處理多項任務以及勇敢的接受挑戰; 具備責任感,積極正面以及主動,願意學習,善於團隊合作; 良好廣東話以及普通話溝通能力必須，英語流利者優先; 具備相關銷售或者顧客服務經驗優先； Job Responsibilities: Handle daily store operations, including: sales, shelf organization, merchandise display, cleaning and sanitation, inventory counting, receiving goods, restocking, and merchandise allocation; Properly address customer inquiries and understand their needs, provide excellent service, and build strong customer relationships; Explain product features, information, quality, and pricing to assist customers in making selections; Process payments, deliver goods, issue invoices or receipts, and complete transaction logs; Assist the store manager with auxiliary tasks within the store. Job Requirements: Passionate about customer service; Excellent communication skills; Adaptable, capable of multitasking and embracing challenges; Responsible, proactive, and positive attitude; eager to learn and a team player; Strong Chinese and Mandarin communication skills; fluent English preferred; Prior sales or customer service experience preferred.