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Customer Services Officer (Letting Scheme) (2-year Contract)

Hong Kong Housing Society · Tai Hang, Wan Chai District

📅 07/08/2026
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The Job Participate in the processing of applications and vetting of eligibility of the applicants for Transitional Housing projects. Handle enquiries from customers (through hotline or in-person) about the Transitional Housing projects. Provide support to briefing sessions and events in facilitating the launch of the Projects. Provide assistance in preparation of promotion materials. Perform logistics, administrative and support on project website and on-line application system. Perform data input, obtain Land Registry records, reporting and clerical support. Undertake any other duties assigned by the supervisor. The Person Diploma holder with minimum one year working experience in customer services or Certificate holder with minimum two years working experience in customer services. Self-motivated team player with a sense of responsibility and attentive to details. Good manner, communication, interpersonal and customer services skills. Good command of both written and spoken English and Chinese, knowledge in Mandarin is an advantage. Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing. Relevant experience in customer services is preferred.
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