Corporate Services Admin (3 days per week)

About the role To support the Corporate Services (CS) team with membership records administration, documentation management, and general administrative work as assigned. Key responsibilities 1. Membership Outreach & Records Contact members on membership status including call attempts and tracking of unanswered calls Send and follow up on emails, tracking responses and bounce-backs Update member status (active / non-active) and profile members by category Verify and update contact details, prioritising email addresses for distribution of notices such as the AGM Maintain accurate, organised and up-to-date membership records 2. Documentation & Records Support Organise and maintain documentation including contracts, policies, agreements and governance records, in both physical and digital filing systems Format and version-control documents in line with organisation templates, and track document status Assist with preparing, collating and distributing documents for meetings and official correspondence 3. General Administrative Support Support ad-hoc administrative and documentation tasks as required by the CS team About you Computer literate, with working proficiency in Microsoft Office — particularly Excel (sorting, filtering, basic formulas) and Word (formatting, templates, track changes) Comfortable making outbound calls and handling email correspondence Strong attention to detail and accuracy in data entry Organised, reliable, and able to work independently Prior administrative experience preferred An understanding of or interest in the disability / charity sector is an advantage Mandarin-speaking is an advantage This is a 3 days per week work arrangement, on 6 months contract, renewable based on operational needs.