Assistant Manager, Key Account

Assistant Manager, Key Account Key Responsibilities 1. Account & Relationship Management • Assist in managing day-to-day communication with key accounts and partners. • Support the development and execution of account strategies to achieve revenue, margin, program KPIs. • Build trusted relationships with account stakeholders to ensure satisfaction and retention. • Coordinate with regional teams to align account initiatives with CompAsia’s business objectives. 2. Business Development & Program Execution • Support in pitching new trade-in, buy-back, and device lifecycle solutions to partners. • Work closely with Sales Manager/Key Account Manager in contract renewals, program expansions, and upselling opportunities. • Monitor competitor activities and market trends to provide insights and recommendations. • Assist in new program setup (e.g., onboarding retailers, launching trade-in promotions, etc.). 3. Performance Monitoring & Reporting • Track trade-in volumes, and program performance against agreed targets. • Support preparation on business review and monthly performance reports. • Highlight risks, gaps, and opportunities with proactive recommendations. 4. Cross-Functional Coordination • Liaise with internal teams (Customer Service, Field Coordinators, Online Trade-in, Operations, Pricing, Data & Report) to ensure smooth execution of partner programs. • Resolve account issues quickly by coordinating with relevant teams. • Ensure SLAs, compliance requirements, and service standards are met. 5. Operational & Administrative Support • Support in pricing approvals, campaign setup, and marketing coordination for partner promotions. • Assist in handling partner documentation, contract filing, and program records. • Maintain CRM and internal tracking systems for account activities. Qualifications • Bachelor’s degree in Business Administration, Marketing, Finance, or related field. • 3–5 years of experience in Key Account Management, Business Development, or Partnership Management (preferably in Telecom, Retail, E-commerce, or Technology industry). • Strong communication, negotiation, and relationship-building skills. • Analytical mindset with ability to interpret sales and operational data. • Proficiency in Microsoft Excel, PowerPoint, and reporting tools. • Ability to work cross-functionally in a fast-paced environment. • Good command of Thai and English (spoken and written).