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The Customer Service Manager is responsible for establishing and maintaining a strong relationship and communications system with new and existing customers, franchisees and cleaners. The Customer Service Manager will also ensure that the cleaning services are provided in accordance with the requirements of the Contract and the Quality Management System. You must have a full understanding of all policies, procedures, have a positive can-do attitude, be self-driven and be able to work autonomously. This role is also responsible for supervising and overseeing work on-site to ensure that all service, quality, productivity, and safety targets are met to company standards and client satisfaction. The successful applicant will be: · A self-starter with a demonstrated ability to work independently · A strong history in positive client relations and customer service · A demonstrated ability to manage, train and retain staff successfully Your Responsibilities will include : · Staff management and training · Planning and inspection of periodical works · Reporting KPIs · Flexible working hours and prepared to work after hours when required · All Brisbane Metro Essential relevant skills and experience: Commercial Cleaning industry experience, cleaning knowledge Highly organised Excellent verbal and written communication Proven history of managing teams and staff Salary package includes a fully maintained company vehicle, fuel card or car allowance of up to $15,000, Tablet and Phone. If you have experience in the above areas and would like to apply, please submit an application along with a covering letter. Please note only the applicant short listed for an interview will be contacted.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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