Senior Water Services Officer (North)

Ko wai mātou | About us The Water Services Authority - Taumata Arowai (the Authority) was established as a Crown Entity in 2021, following the outbreak of illness in the Havelock North community as a result of drinking contaminated water from the public water supply. The Authority oversees and regulates the safety and quality of drinking water, wastewater and stormwater services across New Zealand. We do this on behalf of consumers and communities throughout New Zealand, so they can have confidence in the safety and quality of their drinking water and the impact on their environment. If you’re a passionate and driven individual who shares our vision for making water safe everyday for everyone, then join us and be part of making a difference. Mō tēnei tūranga mahi | About this role Our Water Services North team is a critical operational function responsible for engaging with drinking water suppliers in the North Island. We oversee compliance monitoring arrangements and ensuring effective working relationships with our key stakeholders to enable broader outcomes. As a Senior Water Services Officer (North) you will Lead and manage responses to notifications and provide quality assurance to managers. Coach and mentor other Water Services staff and contribute to the development of the team culture as a senior member of the team. Support the Water Services Manager by leading council supplier engagements Lead the team's implementation of the Compliance, Monitoring, and Enforcement Strategy Ko koe tēnei | About you We are looking for someone who Exercises good practical judgment and can problem solve and think critically, taking ownership of and solving complex issues in a collaborative manner. Has 4 – 6 years working in a similar role or relevant environment. Can apply risk management principles in a regulatory environment. Has proven skills undertaking frontline regulatory work at all levels of complexity in a proportionate and consistent manner. Is a positive team player, leads by example, and is prepared to provide leadership support to the Water Services manager Can travel from time to time throughout the North Island and participate in our on-call roster. The likely appointment range is $113,597 - $126,219 based on skills and experience. The full salary range for this role is $113,597 - $145,152 with a mid-point of $126,219. To view the Position Description please visit our Talent Portal. To learn more about working at the Authority, please visit our Working Here page. Me pēhea te tuku tono | How to apply Click “apply” you will be redirected to our Talent Portal. Rā Katinga | Applications close 11:59pm Sunday 16 August 2026. You must have a legal right to work in New Zealand.