Service Centre Officer

Company description: Ballance Agri-Nutrients is a New Zealand farmer-owned co-operative that helps its customers to farm more productively, profitably and sustainably. Job description: Service Centre Officer - Maru Street Join a supportive Distribution team helping keep our Service Centre running smoothly and safely. Varied administration and operations support role based at Maru Street. Work closely with carriers, contractors, customers, sales teams and onsite operations. Help support safe, accurate and timely order processing, dispatch, inventory and weighbridge activities. WHY BALLANCE? Rewarding the great work of our team is important, which is why we offer a range of benefits: Free Medical, Life, Income and Trauma Insurance. Access to free confidential support services including EAP. On-going learning and development opportunities. Job security and excellent career progression opportunities. ABOUT THE ROLE As Service Centre Officer, you will support the day-to-day operation of the Maru Street Service Centre, including order processing, dispatch, transport liaison, administration, site communications and operational support when required. Process orders, dispatch dockets, bookings, production orders and store transfers accurately and on time. Coordinate with carriers, contractors, customers, sales teams, Service Centres and onsite operations to support smooth delivery. Support health and safety activity, including conversations, inductions, green rooms, meetings and incident reporting. Assist with inventory, cycle stocktakes, stock adjustments, low-stock reporting and ordering of internal and external products. Provide weighbridge, container, fuel, planning, housekeeping, training and general operations support as required. ABOUT YOU You'll be a confident communicator who enjoys working in a busy, varied environment and takes pride in accurate administration, great service and contributing to a positive team culture. To be considered for this role, you will have the following: Previous experience in a similar administration, service centre, logistics or operations support role. Basic Microsoft Excel and Word skills, with strong attention to detail. Excellent verbal and written communication skills and the ability to build strong working relationships. Strong multitasking skills and confidence managing priorities in a busy environment. A proactive approach to safety, health, environment and wellbeing. ABOUT US We love New Zealand, and we care about our growth, our land, and our people. We work together to create a future we can all be proud of every day. Our values of Imagination, Bravery, Connections and Honesty mean we look out for each other and stand for what we believe in. We take ownership for growing and developing ourselves and supporting and challenging each other so we can all reach our full potential. Here at Ballance, you have a part to play. You can make your place and are free to make a real difference. Together, we care about our people and our place, about the future of farming and New Zealand and we'd would love for you to join us - "Growing together, caring for people and the land. All in for the future of farming". Applications close 21 August 2026