Deputy General Manager (Future GM)

Company & Project Overview We operate “Star Kitchen,” a souvenir brand for foreign visitors, in Vietnam and Thailand, and are currently in the launch phase of our new business in the Thai market. We run a directly operated store in a commercial facility in Bangkok, and are planning to open a second store, run pop-up stores in shopping malls, and expand our wholesale business. This position will work as the right hand (reporting directly) to the Japanese Director, taking broad ownership of overall company management in a challenging environment focused on establishing the brand and becoming No.1 in Thailand. As the organization grows, this role is also positioned as a future career path toward an executive / local head role. Who We're Looking For You currently manage a small team or department and want to take on broader responsibility going forward — across sales, marketing, accounting, and business planning. You have experience as a supervisor or manager in restaurant chains, retail, or similar industries, and want to advance your career with greater authority. You are interested in working directly under a foreign director with visibility into the overall picture of the business. You enjoy the speed and dynamism unique to the launch phase of a new business. Responsibilities You will manage the company's overall operations together with the Japanese Director. *The mission we expect most from this role is “building the organization and team of the Thai staff.” 1. Organization Building & HR (Top Priority Mission) Recruiting store staff and assistants (creating job postings, screening, coordinating interviews) Team building, operating the evaluation system, and managing staff motivation Creating shift schedules and managing attendance (system operation) Conducting staff training and maintaining manuals Participating in the development of HR systems and talent development plans (supporting the localization of the Vietnam headquarters' systems for the Thailand office) 2. Supply Chain Management & Purchasing Cost improvement, and developing and negotiating prices with existing and new suppliers Obtaining comparative quotes, placing orders, and quality control / complaint handling for materials (packaging boxes, stickers, paper bags, cardboard, etc.) Negotiating with OEM factories, managing production schedules, and arranging deliveries Supporting new product development (flavor development, sample arrangement, etc.) and sourcing suppliers for original goods 3. Store Operations & Operations Management Managing store sales and cash handling (register closing, bank deposits) Physical inventory counts and stocktaking management Operating and troubleshooting the POS system and various payment terminals (credit card, QR, etc.) Continuously improving and building out store operations 4. Business Development & B2B Sales Coordinating pop-up store openings and preparing for their launch Preparing for the opening of the second store Sales follow-up with B2B (wholesale) clients, creating invoices and delivery notes, and arranging deliveries 5. Logistics, Back Office & Marketing Building and managing optimal delivery routes from the office to stores and factories Coordinating with the accounting team (organizing receipts, inventory counts, etc.) Managing the office environment and supplies Supporting marketing operations (SNS management, KOL/media handling, sales data analysis, etc.) *In addition to the above, you may be asked to handle other duties as instructed by the company depending on business conditions. Requirements (Must) 5+ years of total professional work experience 3+ consecutive years of work experience the same company Experience in team management or department management Business-level English communication skills (Japanese language ability is not required) Preferred Skills (Want) Work experience in retail or the food & beverage industry Project management experience Area management experience (experience managing multiple stores is especially welcome) Ideal Candidate Profile Someone who can respond positively to the sudden challenges that arise during a new business launch phase Someone who can think and act proactively, rather than waiting for instructions Someone who enjoys taking on new challenges Someone who can collaborate as part of a team without being rigidly confined to a strict job scope Employment Terms & Conditions Employment Type: Full-time employee Probation Period: 119 days (opportunity for review and salary revision after the probation period ends) Salary: Monthly salary of 40,000–50,000 THB (determined based on experience and skills) Bonus: Annual bonus (equivalent to 1 month's pay / performance-based bonus) Start Date: Around September–October 2026 (negotiable) Work Location: Office in Bangkok (✱ includes 1–2 store visits per week, and on-site support on weekends/holidays during pop-up store openings) Working Hours / Days Off: 9:00–18:00 / Two days off per week Benefits Full social insurance coverage (enrolled in Section 40 during the probation period, switching to Section 33 after formal hiring) Paid annual leave 1+ year of service: 6 days granted per year Less than 1 year of service: granted as “months since joining × 6 days ÷ 12 months” Annual performance review Overtime pay available (subject to prior approval) Selection Process Document screening First interview (online, including English) Second interview (submitted video, self-introduction presentation) Final interview & written test (in person, in Bangkok) *The selection process is subject to change. We will contact you regarding the status of your application within approximately 1–2 weeks.