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Customer Service Hardline ( Background Chemist)

Bureau Veritas · Huai Khwang, Bangkok

📅 06/08/2026
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Job Description Receives all request, Inquiries, complaint and contacts from clients and records customer inquiry. Co-ordinates with laboratory administration and technical staff for sorting out information to advise clients. Advises clients the status of tests, e.g. delay of results, problem of testing condition and take a proactive response. Prepares quotation, proposal to clients. Review customer inquiries before prepare quotation. Reports and handle customer’s complaints to General Manager or Quality Manager. Designates the Messenger (contract out) to pick up samples and to deliver reports/invoices to the client. Sends Interim results via Fax to client or commercial division. Acts as sample registration staff on his/her absence. Other tasks as designated by the Business Manager – Test service. At all times, comply with BV CPS Code of integrity and Professional Conduct. Customer Services executive is deputy when above position is absent. Qualifications: Bachelor's Degree in Science, or any related fields Fresh Graduate are welcome Good command of English is required. Proficiency in Chinese would be a significant advantage. Good Computer Literacy Detail Oriented, Service-Minded, Self-Discipline and Good Learning Attitude Good Interpersonal Skills and Communication Skills Excellent telephone manner
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For people searching Customer Service

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