SPA Operations Assistant

【About Us】 We are a premier Spa and Wellness brand dedicated to high-end quality and exceptional customer experience. Detail-oriented and data-driven, we strive to deliver the ultimate relaxation experience through top-tier service and innovative brand storytelling. 【Role Overview】 To support our business expansion, we are currently hiring 2 Operations Assistants . Whether you are a "Marketing Expert" skilled in content creation or a "Financial Steward" adept with numbers and supply chain management, we offer a dynamic platform with high autonomy and significant room for career growth. Position 1: Social Media & Content Operations Assistant Key Responsibilities: Social Media Management: Manage the daily operations, content publishing, and audience engagement across key social media channels (e.g., Xiaohongshu, Instagram, TikTok, etc.). Visual Content Capture: Handle photography and short video editing for daily store operations, service details, spa ambiance, and promotional events. Creative Copywriting: Draft engaging copy aligned with brand identity ( proficiency in leveraging AI tools to boost efficiency is highly preferred ). Qualifications: Aesthetics & Visual Sense: Exceptional aesthetic judgment with an eye for capturing the immersive, relaxing atmosphere unique to the Spa & Wellness industry. Content Creation Skills: Proficient in mobile/camera photography and mainstream video editing software such as CapCut. Tools & Creativity: Strong copywriting skills with the ability to effectively use AI tools (e.g., ChatGPT) for content generation and topic planning. Preferred: Prior social media experience in the beauty, spa, hospitality, or luxury service sectors is a plus. Position 2: Finance & Procurement Operations Assistant Key Responsibilities: Daily Reconciliation & Financial Auditing: Perform daily revenue reconciliations across multiple payment channels (cash, credit cards, online platforms) to ensure zero numerical errors. Procurement & Loss Control: Manage demand forecasting, price comparisons, vendor inquiries, and inventory control for daily supplies such as essential oils, consumables, and tea. Operational Reporting: Compile and summarize weekly/monthly operational reports and conduct cost analyses to support management in strategic decision-making. Qualifications: High Attention to Detail: Highly sensitive to numbers, logically rigorous, and naturally vigilant regarding accounting discrepancies. Advanced Excel Skills: Proficient in Microsoft Excel (formulas, pivot tables, data modeling) to efficiently handle complex data and reporting. Professional Integrity: Strong sense of responsibility with high integrity and discretion when handling funds, contracts, and supplier relationships. Preferred: Background in cashiering, accounting, inventory/stock management, or administrative procurement is a plus. 【General Requirements】 Language Proficiency: Excellent written and spoken English communication skills. Core Competencies: Strong cross-departmental communication, multitasking abilities, and a proactive mindset. 【Compensation & Benefits】 Salary Structure: Base Salary + Performance Bonus. Free monthly spa treatments & complimentary snacks!