eCommerce Executive

What We Offer: Work with Leading Brands: Get hands-on experience managing e-commerce operations for top-tier China brands across diverse industries, gaining exposure to real business challenges and solutions. Multi Countries Opportunities: Join a team that operates in multiple countries—particularly Malaysia and Singapore—giving you first-hand experience in the dynamics of Southeast Asia’s fast-growing e-commerce markets. Rapid Growth & Learning: Be part of a high-growth company that consistently achieves triple-digit annual revenue growth. You’ll have abundant opportunities for personal development, learning, and career progression in a fast-paced environment. Vibrant Team Culture: Enjoy a supportive, energetic workplace with regular team activities, fun events, and a positive atmosphere that makes work enjoyable every day. Make an Impact: Your ideas and efforts will directly shape our success and your own professional journey—we value initiative, creativity, and ownership. Learn More About Us: Before applying, we invite you to explore our website at https://flowo.co/ to understand our service scope and the brands we’ve successfully grown. Qualifications & experience Candidates must possess at least a Bachelor’s degree in Marketing, Business, E-commerce, or a related field. 1-3 years of experience in e-commerce, digital marketing, or a similar role. Familiar with platform-specific functions&tools, policies, particularly Lazada, Shopee, TikTok Shop Basic analytical skills. Good communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple projects simultaneously. Required language (s) : English and Thai (both written and spoken) are essential. Excellent Mandarin fluency is an added advantage. Tasks & responsibilities Multi-Platform E-commerce Operations: Oversee daily operations and performance across Lazada, Shopee, TikTok Shop, and other key platforms. Ensure each product listing is complete, accurate, visually appealing (image, title, description), and always purchasable. Regularly update product prices, promos (including platform-led campaigns), and stock availability. Check and update the latest product reviews, especially for new launches, to boost credibility and conversion. Product & Campaign Optimization: Continuously optimize listings with high-quality images, compelling copywriting, and up-to-date promotional details for each platform. Monitor and adjust campaign prices during platform campaign, flash sales, shocking sales, or other platform events. Stay on top of platform campaigns, policies, and industry trends to leverage all available promotional opportunities. Data Monitoring, Analysis & Reporting: Track and monitor key performance metrics across all platforms under your managing brand(e.g., sales, conversion rates, Onsite Ads ROAS). Monitor advertising spending across L7D (last 7 days), YTD (year-to-date), and live campaigns, providing actionable insights to optimize ROI. Prepare comprehensive reports with actionable recommendations for senior management, highlighting best-selling SKUs, successful campaigns, and areas for improvement. Store Operations & Issue Resolution: Monitor any platform operations or order alerts to resolve issues promptly and ensure seamless store operations. Liaise with logistics and customer service teams to address order fulfillment, stock replenishment, and after-sales support. Collaborate with the marketing team to synchronize campaigns and maximize cross-platform synergies. Cross-Functional Team Collaboration: Work closely with marketing, logistics, and customer service teams to ensure a unified approach to e-commerce growth. Communicate daily findings and opportunities for improvement to relevant departments.