People Services Specialist | Hybrid | Ortigas | Day Shift | Day 1 HMO

Support Award-Winning People Programs Across Australia Exceptional employee experiences are built through accurate processes, trusted advice, and responsive support. In this role, you will help manage the full employment lifecycle for an award-winning Australian property technology company, from onboarding and employee documentation to people systems and advisory services. As a People Services Specialist with Emapta, you will gain international HR exposure, work with modern platforms such as Workday, and build a long-term global career in a high-performing, inclusive environment. Job Overview Employment Type: Full-time Work Setup: Hybrid, Ortigas Shift: Day Shift | Consecutive Off Exciting Perks Await! Day 1 HMO coverage with free dependent Competitive Salary Package Hybrid work arrangement Day Shift schedule Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks) Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with a minimum of 6 months company tenure.) Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/) Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!) Unlimited opportunities for employee referral incentives across the organization Standard government and Emapta benefits Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash) Fun engagement activities for employees Mentorship and exposure to global leaders and teams Career growth opportunities Diverse and supportive work environment The Qualifications We Seek At least 3-5 years of HR administration experience supporting Australian-based clients Experience supporting the employee lifecycle, including onboarding, employee administration, and offboarding Knowledge of Workday and Jira is an advantage Strong verbal and written English communication skills with the ability to engage effectively with diverse stakeholders Experience handling confidential employee information with professionalism and discretion Strong administrative, organizational, and problem-solving skills Proficiency in Microsoft Office applications and the ability to quickly learn new systems Solutions-focused mindset with the ability to resolve complex employee queries Ability to prioritize multiple tasks and perform effectively in a fast-paced environment Excellent attention to detail and commitment to data accuracy Your Daily Responsibilities Employment Lifecycle Support the full employee lifecycle, including onboarding, employee experience, and offboarding Generate employment agreements based on applicable terms, conditions, and role requirements Coordinate onboarding activities, including pre-employment checks, documentation, payroll submissions, and employee record maintenance Prepare contract variations, employment letters, and related documentation Manage company-initiated visa sponsorship cases Complete offboarding activities accurately and within required timelines Support People and Culture initiatives that enhance the employee experience People Support and Advisory Services Provide Tier 1 and Tier 2 HR support while resolving employee enquiries within agreed service levels Assess, prioritize, and escalate complex enquiries to appropriate specialist teams Serve as a trusted resource on HR policies, procedures, and people processes Identify opportunities to improve policies, processes, and employee services Build trusted relationships through responsive, accurate, and consistent support Promote People Services through stakeholder engagement, knowledge sharing, and training initiatives Systems and Reporting Maintain accurate employee information across systems including Workday, Zendesk, Simon, VEVO, First Advantage, Culture Amp, Reward Gateway, and Lifeworks Ensure employee data is entered and maintained accurately following established processes Guide employees and stakeholders in using self-service HR tools and systems Support the planning, implementation, and maintenance of HR systems Respond to Tier 1 and Tier 2 reporting requests while escalating complex reporting requirements appropriately About the Client Our client is Australia's leading property technology company, helping millions of people make smarter property decisions through innovative digital platforms . As part of an ASX-listed organization with operations across Australia, Europe, and Asia, the company combines technology, data, and customer-focused innovation to transform the property experience. Recognized among Australia's Best Workplaces, Best Workplaces for Women, Best Workplaces in Technology, and global sustainability leaders, the organization offers professionals the opportunity to build meaningful careers in an inclusive, high-performing, and future-focused workplace. Join the Top 1% Talent. A better career. A better life. Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026 , Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being. Apply now and experience the difference!