Senior Manager, Master Data GPO

Imagine being part of the Master Data & Governance team for the world’s largest jewellery brand. If you are passionate about driving global process excellence, data governance, and digital transformation, while shaping the future of Product, BOM, Routing, and Vendor Master Data, then you might be our next Senior Manager, Master Data GPO at Pandora Crafting & Supply. We love that you will… Strategic Global Process Ownership & Governance Own the global roadmap for Product, BOM, Routing and Vendor Master Data processes. Define and govern process standards, controls, lifecycle management, approvals, and decision frameworks. Partner with Data Governance to establish policies, quality requirements, and process documentation. Ensure clear ownership, decision rights, and separation between process ownership and operational execution. Process Standardization, Performance & Continuous Improvement Standardize and simplify master data processes across functions, regions, and manufacturing sites. Define and monitor KPIs for process performance, data quality, compliance, and operational efficiency. Drive root-cause resolution, automation, and continuous improvement initiatives. Reduce process variability, manual interventions, and recurring issues. ERP & Data Transformation Act as business process owner within ERP, PLM, MDM, and other transformation programs. Support process design, testing, migration readiness, and stabilization activities. Ensure end-to-end process and data integrity across integrated business systems. Define future-state operating models and scalable master data capabilities. Stakeholder Leadership, Adoption & Escalation Align senior stakeholders across Manufacturing, Procurement, Supply Chain, Finance, D&T, Data Governance, and MDM Operations. Lead adoption of global standards and ways of working. Act as senior escalation point for systemic process and data issues. Communicate priorities, risks, and performance outcomes to leadership forums. People, Capability & Ways of Working Provide functional leadership to SMEs and process experts. Develop process ownership capabilities, governance maturity, and accountability across the organization. Foster a culture of standardization, simplification, and continuous improvement. Key Deliverables Global standards, governance model, and SOPs for Product and Vendor Master Data. End-to-end process design, controls, approval workflows, and decision frameworks. Process performance dashboards and improvement roadmap. ERP/PLM/MDM transformation readiness and process alignment. Reduced master data incidents, exceptions, and manual work. We love that you are… 10+ years of experience in MDM, Data Governance, Supply Chain, Manufacturing, Procurement, Finance, or ERP transformation. Deep expertise in Product, BOM, Routing and/or Vendor Master Data processes. Proven track record in global process ownership, standardization, governance, and transformation. Experience with SAP S/4HANA, PLM, MDM, and complex system landscapes. Strong stakeholder management, influencing, and change leadership capabilities. Experience leading global initiatives through matrix organizations. Process ownership and governance Process excellence and simplification Strategic stakeholder management Change and transformation leadership Data-driven decision making Communication and influencing skills Global mindset and cross-functional collaboration Technology and automation affinity Globally standardized and consistently adopted master data processes. Accurate, trusted, and scalable master data across business functions. Reduced cycle times, exceptions, and recurring issues. Successful delivery of transformation initiatives with strong process governance. Clear ownership, accountability, and measurable business value from master data processes. About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. About Pandora Production Thailand Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.