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The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Job Description: Lead end-to-end project planning for new initiatives, with primary focus on manpower planning automation projects. Translate operational requirements into structured project plans, timelines, milestones, and resource plans. Analyze current manpower planning processes and identify opportunities for automation and digitalization. Identify risks, system impacts, and change requirements, and develop mitigation plans. Drive implementation of automated manpower planning solutions, including system rollout and process redesign. Requirements: Bachelor / Master ’s degree in Engineering, Operations Management or a related field. Minimum 3 years of experiences in Project management / Strategic Planning /Change management / Operational improvement / Strong understand of Manpower planning model, Data analysis , and operational improvement Good Communication & Presentation in both Thai & English Ability to manage multiple priorities