Collection Officer

Job Responsibilities Manage and monitor premium collections from clients to ensure timely payment and healthy cash flow. Follow up on outstanding receivables and coordinate with clients, Account Executives, and Business Units to resolve overdue accounts. Prepare and maintain Accounts Receivable aging reports and collection status reports. Perform reconciliation of customer accounts and investigate discrepancies. Coordinate with insurers and internal stakeholders regarding premium collection and payment matters. Issue statements of account, payment reminders, and other collection-related correspondence. Record and update collection transactions accurately in the accounting system. Support month-end closing activities by ensuring collection records are complete and accurate. Assist in cash receipt reconciliation and allocation of customer payments. Prepare collection analysis and ad hoc reports for management. Ensure compliance with company policies, internal controls, and accounting procedures. Support process improvement initiatives to enhance collection efficiency and customer service. Qualifications Bachelor's degree in Accounting, Finance, Business Administration, or a related field. At least 3–5 years of experience in Accounts Receivable, Collection, or Credit Control. Experience in the insurance or insurance brokerage industry is an advantage. Good understanding of accounting principles and receivable management. Strong communication and negotiation skills. Good analytical and problem-solving abilities. Proficient in Microsoft Excel and Microsoft Office applications. Experience with ERP or accounting systems is preferred. Detail-oriented, well organized, and able to work under pressure. Good command of both Thai and English.