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Customer Service Officers - Huia Pool + Fitness (Part-Time)

Hutt City Council · Lower Hutt, Wellington

📅 06/08/2026
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Are you passionate about water safety? Fun, cohesive team environment Full training provided and outstanding benefits About the role Huia Pool + Fitness are seeking two permanent part-time frontline stars (1 x 21 hours per week and 1 x 16 hours per week) to join our reception team to create a welcoming environment for our customers. You'll be greeting them and admitting them to the pool as well as assisting with general pool information making their visit to our facility a great one. You also have the opportunity to assist the wider team with bookings, promotional material, while offering the best service to our large range of customers. You'll work alongside the wider Pool + Fitness team including Lifeguards and Learn to Swim Instructors located poolside. In order to fulfil the duties and responsibilities of the position, you may be required to work additional hours from time to time and may be rostered to work at other locations when required; however, your primary location of work will be Huia Pool + Fitness. Vacancies available Vacancy 1 (3 shifts – 21 hrs p/w) – Monday 5.15am to 12.15pm, Friday 8.30am to 5pm and Saturday 9.30am to 4.30pm Vacancy 2 (2 shifts – 16 hrs p/w) – Monday 8.30am to 5pm and Sunday 7.30am to 4pm Please indicate which vacancy or vacancies you are applying for in your cover letter. About You You'll bring previous experience working in a frontline, customer service position with a desire to provide exceptional service. You will also have cash handling experience, an eye for detail and be excellent at managing your time. This is a great opportunity for someone who has a strong admin skillset, thrives on customer interaction and enjoys variety in their workday! About Us Every day, we provide services, facilities and programmes for our residents and the many people who visit or work here. In everything we do, we're led by our values of manaakitanga (showing care), Kotahitanga (being connected) and Rangatiratanga (having courage) and our partnership with Mana Whenua. Every day our work enables our neighbourhoods to be more connected, healthy and resilient. What we offer Free access to Council pools Discounted memberships / premiums Discounts at retailers Opportunity to grow professionally And we are an Accredited Living Wage Employer Applications close Thursday 20 August 2026 at 11.55pm. Please note we may review applications before the closing date and encourage you to apply as soon as possible. We reserve the right to withdraw the job advertisement at any time.
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