QA Division Manager (Food and Beverage)

Company overview: Our client is a leading Thai beverage and consumer products company specializing in innovative health and wellness beverages. The company develops, manufactures, and distributes a wide range of functional drinks, fruit beverages, supplements, and healthier consumer products for both domestic and international markets. Job descriptions: 1. Quality Systems & Operational Excellence Lead and oversee site-wide quality management systems in accordance with food and beverage industry requirements. Establish, implement, and maintain quality standards, procedures, and control mechanisms throughout operations. Track quality performance indicators and proactively mitigate quality-related risks. Ensure adherence to quality requirements across all manufacturing activities. 2. Supplier Quality & Incoming Material Assurance Direct supplier qualification programs and incoming material inspection processes. Partner with suppliers to drive continuous quality improvements and corrective action plans. Verify that raw materials and packaging materials meet established quality and food safety specifications. Maintain robust traceability systems and accurate quality documentation. 3. Manufacturing Quality & Process Control Ensure production processes consistently deliver products that comply with quality specifications and food safety standards. Monitor process performance, investigate deviations, and implement corrective measures. Drive initiatives to reduce defects, minimize waste, and improve operational efficiency. Work closely with Production and Engineering teams to enhance process capability and product quality. 4. Hygiene, Sanitation & Food Safety Programs Manage hygiene, sanitation, and pest management programs in line with GMP, HACCP, and internal requirements. Ensure sanitation validation and verification activities are effectively carried out. Identify, assess, and control environmental and operational food safety risks. 5. Finished Goods Quality & Distribution Control Verify that finished products comply with all quality and safety requirements prior to release. Oversee quality standards related to warehousing, outbound inspections, and transportation activities. Safeguard product quality and integrity throughout the distribution network. 6. Consumer Complaint & Corrective Action Management Lead complaint handling, investigation, and resolution processes to ensure customer satisfaction. Conduct root cause analyses and implement effective corrective and preventive actions (CAPA). Analyze complaint trends and coordinate improvement initiatives to prevent recurrence. 7. Quality Certifications & Regulatory Compliance Support the achievement and maintenance of key certifications, including ISO, FSSC, HACCP, and GMP. Ensure organizational readiness for customer, certification, and regulatory audits. Coordinate compliance-related activities with internal teams, customers, and regulatory authorities. 8. Quality Leadership & Capability Building Foster a strong culture of quality, accountability, and continuous improvement across the organization. Mentor, develop, and strengthen the capabilities of quality team members. Promote cross-functional collaboration to support operational excellence and sustainable quality improvements. Qualification: Bachelor's or Master's degree in Food Science, Food Engineering, Quality Assurance, Quality Management, or a related discipline. 10 to 15 years of progressive experience in Quality Management within the food and beverage manufacturing industry. Minimum of 5 years of experience leading quality functions in a managerial or senior leadership capacity. In-depth understanding of food safety regulations, quality management systems, and globally recognized standards. Demonstrated experience managing customer audits, certification audits, and regulatory compliance inspections. Strong track record in driving quality enhancement programs, continuous improvement initiatives, and operational excellence projects. Excellent leadership, analytical, problem-solving, and stakeholder engagement capabilities, with the ability to influence cross-functional teams. Working hour: Monday - Friday Location: Pathum Thani