Business Development and Client Relations Executive/ Manager

Key Responsibilities: Tender Management & Opportunity Development - Identify and evaluate new tender opportunities within the airport service sector. - Create, compile, and submit high-quality tender proposals in accordance with submission guidelines and deadlines. - Collaborate with internal departments to gather technical, financial, and operational details. - Maintain a tender tracking system to monitor progress, deadlines, and outcomes. - Analyze tender documents to assess feasibility, compliance, and strategic alignment. Project Start-Up Support - Assist in launching newly awarded contracts by coordinating with internal teams. - Support resource planning, documentation, and operational setup to ensure a smooth start. - Prepare project timelines, reporting templates, and communication updates for internal and client use. Client Liaison & Relationship Management - Act as a point of contact for existing clients on service-related matters. - Schedule regular check-ins and maintain communication for client satisfaction. - Gather feedback and relay client needs to internal teams for service enhancement. - Assist in producing client reports and presentations when necessary. Commercial Deal Handling and Interpersonal Skills - Manage commercial deals effectively, negotiating terms that benefit both parties. - Cultivate and maintain strong relationships with clients, fostering loyalty and trust. - Demonstrate exceptional social skills, engaging effectively with clients and team members alike. Job Requirements: - Bachelor’s degree in Marketing, Communications, Business, or a related field. - 3-7 years of experience in tender writing, business development, or client servicing, preferably in logistics management or airport-related industries. - Proficiency in producing clear, structured, and persuasive written content in English. - Excellent interpersonal and communication skills, especially in client interactions. - Meticulous attention to detail and exceptional organization. - Proficient in Microsoft Office (Word, Excel, PowerPoint). - Extensive experience in airport operations and logistics management may be considered for an Assistant Manager or Manager role.