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Associate, Customer Service and Dealing Support, Equity Sales and Derivatives

BOCI · Hong Kong Island

📅 06/08/2026
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The Role Associate, Customer Service and Dealing Support, Equity Sales and Derivatives Key Accountabilities Provide customer service dealing support; Handle customer enquiries across various communication channels (phone calls, email, livechat...) and perform call back to clients if necessary; Processing trade orders in local and global equities; Operate various trading systems; Provide support to the team and carry out other ad-hoc tasks as assigned. Skills & Experience Degree holder; 2+ years of customer service experience, preferably in financial industry, over 1 year of related full time working experience in Hong Kong or overseas is considered as an advantage; Customer-oriented with good communication skills is essential; Strong command of written and spoken English, Mandarin and Cantonese. Other Information Please apply in strict confidence with full resume, academic record, current and expected salaries; The personal data provided will be used for consideration of recruitment only. All personal data of unsuccessful candidate will be destroyed within 24 months; Candidates with Enhanced Competency Framework (ECF): please state on the CV. About BOCI As a leading investment bank in China and Hong Kong region, the investment banking arm of Bank of China, BOC International Holdings Limited (“BOCI”), is now seeking highly motivated, creative and success-oriented professional who would like to pursue the career for supporting our group.
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