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Senior Staff Specialist - Business Process Architect (SAP, SAP CRM, SFC )

Infineon Technologies · Penang

📅 11/08/2026
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Your Role Key responsibilities in your new role Responsible for defining scalable, compliant, and business-aligned data processes across the customer lifecycle. Play a critical role in shaping the foundation of customer data quality and governance. Deliver solution towards CMD Business System Architecture & owned-to-end CMD and customer hierarchy processes. Drive SAP S4 Hana & SAP MDG design, data governance, and global rollout initiatives. Support Integration of external digital data services (e.g., D&B/Moodys) to support digitalization transformation. Collaborate with cross-functional teams across regions and systems. Drive the design, optimization, and ownership of end-to-end business processes and supporting systems across the enterprise. Your Profile Qualifications and skills to help you succeed Bachelors or masters degree in information systems, Business Administration, Economics, International Business or related field. 8+ years of experience in SAP Master Data Management, with at least 3+ years in SAP MDG (Customer domain), SAP CRM & SAP S4 HANA. Proven track record in business process architecture and system ownership in large enterprise environments. Strong business acumen & understanding between business needs and technical solutions. Deep understanding of customer lifecycle processes, account hierarchies and data compliance. Experience working in high-complexity environments with multiple regions, business models, and interfacing systems. Strong leadership, facilitation, and communication skills, especially in influencing across global teams and senior stakeholders. Strong collaboration with key stakeholders from Sales, Supply Chain, Order Management, Logistics, Finance, Legal, Compliance, and IT to ensure business needs are translated into system solutions. Strong experience in process design, system ownership & data quality governance. Semiconductor industry or complex global B2B experience preferred. Experience with third party data service integration. Experience with CRM cloud solutions like Sales force and Microsoft dynamics. Experience supporting digital transformation projects or go-to-market transformation is an advantage.
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