HR Employee Relations Officer

About the Role Power Mac Center, a leading Apple Premium Reseller in the Philippines, is looking for an HR Specialist & Officer – Employee Relations to join our growing team. In this role, you'll help foster a positive work environment by handling employee relations issues and supporting fair and consistent workplace practices. Key Responsibilities Advise managers and employees on employee relations matters such as performance management, disciplinary actions, and workplace conflicts. Investigate employee concerns and complaints while ensuring fair and objective resolution. Support the implementation of engagement and communication initiatives. Ensure HR practices comply with labor laws and company policies. Conduct briefings or training sessions on workplace behavior, discipline, and other key HR topics. Maintain organized and confidential documentation of employee relations cases. Assist with other HR projects and tasks as required. Qualifications Bachelor’s degree in Human Resources, Psychology, Industrial Relations, or a related field. At least 2 years of experience in employee or labor relations, ideally within the retail, service, or related industries. Good understanding of Philippine labor laws and HR policies. Strong communication and interpersonal skills. Able to manage sensitive situations with professionalism and confidentiality. Organized, detail-oriented, and able to manage multiple cases and deadlines.