Policy, Procedure and Document Control Manager

Key Responsibility Establish the framework, structure, and central standards for developing Policies, Procedures, WIs, and SOPs across the organization. Plan, prioritize, and oversee the drafting, review, and revision of all documents according to defined timelines Review and approve Policy/Procedure/WI/SOP documents prior to issuance, ensuring alignment with laws, regulations, and international standards (e.g., ISO). Coordinate with relevant departments to gather requirements, analyze gaps, and drive the creation or revision of necessary documents. Plan and oversee communication, training, and roll-out of Policies/Procedures/WIs/SOPs for practical implementation across departments. Monitor and audit compliance with issued documents, and report results to management with improvement recommendations. Manage the team, assign work, provide guidance, and develop the capabilities of the Assistant Manager and team staff. Represent the organization during external audits/certifications (e.g., ISO certification bodies or regulators) on matters related to the documentation system. Qualifications Bachelor's degree or higher in Business Administration, Management, Industrial Engineering, or a related field. At least 3 years in developing/controlling documentation systems (Policy, Procedure, SOP) or Quality Management Systems (QMS), including at least 2 years in a managerial role. Knowledge of ISO 9001 or other relevant management system standards is an advantage. Required Skills In-depth knowledge of Policy/Procedure/WI/SOP documentation and quality management systems. Strong strategic planning, project management, and change management skills. Leadership, team management, and communication skills for engaging senior management. Strong analytical, problem-solving, and decision-making skills. Good command of English (listening, speaking, reading, and writing). Proficient in MS Office and Document Management Systems. Employee Benefits Salary adjustment after probation period (based on performance) Monthly attendance incentive for production staff: starting from 300 to 1,000 THB Company uniforms Annual leave Leave entitlements and other benefits in accordance with labor laws Annual company party Travel allowance for overseas business trips + travel insurance Training and development opportunities Support for visa and work permit documentation for foreign employees Marriage welfare (financial support and leave) Newborn baby welcome gift (financial support and leave) Get-well basket for hospitalized employees Funeral leave and condolence support for immediate family members (financial support and leave) Interested in applying for this position, please contact HR Recruitment Contact Phone : 088-597-7973 Email : careers@royisal.com