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Customer Service Officer - Contract

Robert Half · Central and Western District

📅 11/08/2026
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The Company Our client is a leading international wealth management organization with a strong global presence, dedicated to delivering exceptional financial solutions and client services. They are seeking a customer-focused and detail-oriented Customer Service Officer to join their team and provide excellent support to clients throughout their service journey. The Role Handle inbound and outbound calls, emails, and customer enquiries in a professional and timely manner. Respond to customer enquiries and service requests accurately, ensuring a high level of customer satisfaction. Manage customer complaints effectively, ensuring timely resolution and a positive customer experience. Review and process customer service requests accurately and within established service standards Liaise with customers and external service providers to obtain required information and facilitate request resolution. Coordinate with repair centres, logistics partners, and other service providers to ensure smooth end-to-end service delivery. Your Profile Diploma or above in Business Administration, Customer Service, Communications, or related disciplines. 1-3 years of customer service, contact center, or operations experience. Experience in financial services, wealth management, insurance, or banking is an advantage. Strong communication and interpersonal skills. Customer-oriented with excellent problem-solving abilities. Good command of spoken and written English and Chinese (Cantonese and Mandarin). Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013481603 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/hk/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
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