Account Manager (E-Commerce)

Ripples is Thailand’s leading TikTok and social commerce agency, ranked #1 in GMV out of 300+ partners. We provide end-to-end e-commerce solutions—from strategy and content creation to live selling and performance marketing—primarily across TikTok, Shopee, and Lazada. In just one year, we’ve scaled from 20 to 200 people, partnering with top local and global brands to shape the future of how products are discovered and sold online. Key responsibility Preparing joint business plan and driving weekly/monthly/quarterly/annual reviews of performance against targets Coordinating cross-functionally with brands, and sales and marketing team to deliver the right solution and results. Planning promotional campaigns and coordinating execution with brand partners Conducting regular analysis on sales, traffic, conversion, and customer funnel. Generate insight to guide promotional and marketing input Manage and optimize onsite marketing tools and affiliate marketing tools Day to day operations on executing graphic briefs, store set ups, cutting & uploading banners, and campaign submissions to platform Create reports and provide necessary insights to internal and external team. Participate or lead in adhoc projects across functions. Qualification & Skills Bachelor’s degree in any field 2 - 4 years working experience in an Ecommerce company, Internet start-up, International Brand, FMCG, fashion,Beauty retailer or consulting Strong Excel and data skills Familiarity with Shopee, Lazada, TikTok Excellent communication and client-facing skills Good English communication (reading/writing) What You’ll Get: Annual leave: 11 days / Public Holiday: 17 day Performance bonus Group insurance (Life, Health, IPD, OPD, Emergency) Company PC or laptop provided Get to experience a variety of roles More opportunities to express ideas and creativity Faster career growth opportunities