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Key Responsibilities: Assist in recruiting new volunteers for one-off & regular volunteer programs. Support the design and execution of training and recognition programs for volunteers to enhance loyalty and long-term engagement. Manage regular communications with volunteers, including drafting and deploying eDMs, and managing Whatsapp messages. Support the Hospitality Cart Program by coordinating volunteer rosters, managing cart inventory and supplies, as well as providing on-site support during program runs. Maintain and update Volunteer Management System (VMS) database to ensure all records are accurate. Provide hands-on support for large-scale volunteer events and agency-wide activities. Handle assigned necessary paperwork and administrative tasks for Volunteer teams. Complete any other duties or special projects assigned by supervisors. Requirements: Higher Diploma with at least 2 years working experience; Degree holder in any discipline; fresh graduates are welcome to apply. Passionate about working in NGO sector and making impact on families. Eager to run program workshops and events, and to lead children’s groups. Helpful, proactive, and willing to learn. Able to handle repetitive administrative tasks with accuracy. A team player who enjoys working in a fast-paced NGO environment. May be required to work on weekends and public holidays, and at public hospitals. Proficiency in written and spoken English and Chinese. Proficiency in PC skills, including MS Word, Excel, PowerPoint, Chinese word processing. Interested parties please send your CV with present and expected salary to us. Privacy statement RMHC Hong Kong is an equal opportunity employer and welcomes applications from any qualified candidates. Information provided will be treated in strict confidence and only be used for considering your application. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application.