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Officer – Customer Services (Cashier) A leading life insurer in Hong Kong and Macau is expanding its Customer Services team and is looking for a Cashier for their CS Counter. This is a hands-on role focused on accurate premium handling and smooth daily financial operations that support both agents and customers. Key Responsibilities Accurately process premium payments and manage daily cash/financial transactions Prepare and reconcile daily payment reports to ensure accuracy and compliance Respond to agents’ enquiries related to premium payments in a clear and professional manner Work closely with the Finance team to ensure timely and accurate transaction processing Handle return payments strictly according to company guidelines Maintain full compliance with regulatory requirements and internal policies Provide support for audits and financial reviews when required Requirements Form 6 or above Minimum 2 years of experience in a cashier or finance-related role (insurance industry experience is an advantage) Proven ability to process payments and reconcile financial transactions with high accuracy Proficient in Microsoft Office, particularly Word and Excel Good command of English, Cantonese and Mandarin If you are meticulous, trustworthy and enjoy supporting day-to-day financial operations in a professional insurance environment, we would like to hear from you.