Practice Cluster Manager

HAPPY, HEALTHY PETS – Family-owned full service clinic network YOUR IMPACT We’re looking for an experienced and motivated leader to step into an Area Manager position , supporting our clinics in Thomastown, Maribyrnong, Melton, Point Cook and Geelong . This is a hands-on leadership role designed to strengthen collaboration, consistency, and performance across clinics, while continuing to build strong, engaged teams and delivering exceptional patient care. You will work closely with each Practice Managers and clinic teams, acting as a key connection point between clinics and the wider leadership group. THE ROLE Cluster: Thomastown, Maribyrnong, Melton, Point Cook, Geelong This is not a “head office” role, it’s a visible, approachable leadership position focused on elevating people, clinics, and performance. As an Area Manager, you will: Provide hands-on leadership support to Practice Managers and clinic teams across your Cluster Act as a key point of connection between clinics and the wider Our Vet leadership team Support operational consistency, problem-solving and best-practice sharing Assist with decision support, performance insights and collaborative planning Strengthen clinic culture by fostering alignment, engagement and shared purpose Continue to role-model Our Vet values, standards and ways of working WHAT’S ON OFFER Competitive hourly rate with performance incentives and profit share bonus Autonomy to influence and shape multiple clinics Ongoing mentoring from a highly engaged and collaborative leadership team Staff discounts across PetO (retail & grooming) and Our Vet brands Work-life balance with family friendly trading hours, no Sundays, public holidays, or after-hours requirements Birthday leave — an additional day off, on us! A supportive, family-oriented culture that values both personal and professional growth Convenient locations with ample parking onsite. APPLICATIONS To be successful in this role, you should have: Proven experience as a Veterinary Business Manager or similar leadership role 5+ years’ in clinic experience as a Senior Vet Nurse in small animal medicine Experience managing clinic performance: including P&L, rostering, and operations Excellent communication, organisation, and problem-solving skills The drive to foster a supportive and positive clinic environment A genuine passion for developing people and improving clinic outcomes Keen to explore this opportunity? Send your resume to sarah.pack@peto.com.au – we’d love to hear from you! If you have questions or would like to have a confidential conversation about a career at PetO / Our Vet contact Sarah, Head of People and Culture on 0417 684 962 . MORE ABOUT OUR VET At Our Vet , we’re not your typical veterinary clinic, we’re an independent family-owned network. We’ve built a supportive and welcoming environment where professionalism mixes with fun, teamwork , and a genuine love of animals. Our team is passionate about pets, dedicated to our clients, and always ready to support each other. Every detail of our clinics is designed with optimal pet care in mind, because we know just how important pets are to their families . At Our Vet, you get the best of both worlds – the structure and support of an established network, with the freedom to shape your clinic your way. No corporate templates, no ownership headaches – just the autonomy to make your mark and the support to help you succeed. Our clinics are full service and co-located within our high-foot-traffic PetO specialty retail stores. A family-run Australian business, PetO was created in 2007 and has recently gone through a successful phase of expansion. This partnership provides our clients easy access to trusted pet care, grooming and retail under one roof. You are not just part of a team; you are part of a family legacy.