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Role and Responsibilities: Your main duties and responsibilities as a Front Office Manager will involve the following: Managing front of the house processes and will include the following: In-centre sales support, greet customers and answer customer calls if needed, assist customers with queries, product selection, and appointments. Understand all GOLFTEC products, offers and pricing, understanding client needs Responsible for ‘front of the house’ processes to improve customer experience. Maintain report/metrics on tracking customer experience and service levels Assist with placing and tracking purchase orders with equipment vendors and other product / service providers Maintain the center's environment, cleanliness and equipment in good condition. Assist center to close sales for lessons and clubs. Assist and help with coordination of HR, Finance and Admin tasks Assist center management in aspects of center operations as needed