E-commerce Executive (Commission-based)

This role offers commission based on sales performance. Location: nearby MRT Sutthisan (4-minute walk). Working Arrangement Monday to Friday: Office-based Saturday: Work from home to support e-commerce order processing Selected public holidays: As scheduled, based on operational requirements Job Summary Drive online sales across marketplace and social commerce channels while managing end-to-end operations. This role is responsible for achieving sales targets, handling customer orders, and building affiliate/KOC partnerships to support business growth. Responsibilities Generate sales by handling customer orders through online and social commerce channels (Facebook, TikTok, LINE Official Account, etc.), including responding to inquiries, closing sales, verifying payments, and providing after-sales service Manage end-to-end marketplace platforms, including product listing and resolving any issues that arise Provide product information and respond to customer inquiries across all online channels (Shopee, Lazada, Facebook, TikTok, LINE OA) Handle customer complaints and coordinate with internal teams to resolve issues Manage and process orders across all assigned online channels Prepare purchase orders, create labels, and coordinate deliveries with logistics providers until customers receive their products Support email marketing and website updates as assigned Prepare daily sales tracking reports and coordinate with the IT team for promotion setup Identify and source KOC (Key Opinion Consumers) and affiliate partners Build relationships, negotiate collaboration terms, and manage affiliate performance Work with KOCs/affiliates to develop campaigns that drive sales Monitor campaign performance (conversion, CPA, ROAS) and optimize results Perform other tasks as assigned by the supervisor Qualifications Bachelor’s degree in Marketing, Business Administration, or a related field 1–3 years of experience in E-commerce, Marketplace, Social Commerce, or Digital Sales Hands-on experience with platforms such as Shopee, Lazada, TikTok Shop, LINE Official Account, and Facebook Experience in affiliate, KOC, or influencer collaboration Understanding of end-to-end online sales operations (order processing, payment verification, fulfillment, after-sales service) Familiar with basic performance metrics (conversion rate, CPA, ROAS) Proficient in Google Sheets or Microsoft Excel Strong communication and coordination skills Strong sales-driven mindset with a sense of urgency and ownership, willing to go beyond standard working hours to achieve sales targets Experience in beauty, skincare, or FMCG is an advantage What You’ll Get Commission based on sales performance Opportunity to grow with a fast-moving e-commerce business Hands-on experience across marketplace, social commerce, and affiliate channel