Manager, User & Payment Product, Digital Banking Department

Responsibilities: Enhance the capabilities of digital platforms including mobile APP, personal net banking Develop customer-focused digital experience, formulate various product recommendations and coordinate product development Assist team lead to liaise with various teams such as business stakeholders, risk stewards , UIUX design, IT, marketing and operations to generate idea, define end-to-end customer journeys and shape outcome Ensure digital deliverables meet business stakeholders’ requirements and are fit for purpose to release to customers by supporting in-sprint, pre-release UAT and live test Keep abreast of market and regulatory changes and timely execute product enhancement and other risk based diligence Review the business performance after the launch of the project, support customer enquire about the product features and solve customers’ difficulties Requirements: Degree holder or above, preferably in Information Management or related disciplines Minimum 5 years’ experience of digital product management, preferably with exposure in banking or financial sector Qualification in ECF is preferred Able to work under pressure and manage deadlines or unexpected changes in expectations or requirements Excellent communication, interpersonal and analytical skills Proficient in both English and Chinese; fluency in Putonghua is an advantage