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Job Description: Provide technical assistance to staff and customers on hardware and software-related issues. Install, configure, and troubleshoot computer systems, hardware, and software. Monitor system performance and troubleshoot any issues. Follow established procedures and processes for computer maintenance. Provide training and support to team members on the use of computer systems and software. Perform system backups and maintain accurate records. Research and recommend solutions for technical problems. Participate in IT project to provide the necessary IT Infrastructure services. Job Requirement: Bachelor’s degree in Information Technology, Computer Science, or related field. Knowledge of computer systems and software. Knowledge of network and system security. Familiarity with hardware and software installation. Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills. Required language : Chinese, English, and Bahasa Malaysia. Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking clients. Candidate must possess own transport and able to work in Taman Tan Sri Yaacob, Skudai.