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Lead, Coach, and Grow a High‑Performing Team in Riccarton Career Growth, Leadership Development, and a Thriving Team Culture 100% NZ- Owned and Operated Monday to Friday, 10.30am – 7.00pm Due to internal promotion, our client is looking for an experienced leader whose focus is people—supporting them, developing them, and building a team that delivers exceptional customer experiences every day. This is your chance to join a hugely successful New Zealand business that’s growing fast, investing heavily in its people, and creating an environment where great leaders thrive. The Benefits: A rapidly expanding business with clear pathways for leadership growth A stable, full‑time role with a competitive salary package A modern, purpose‑built workspace in the heart of Riccarton A supportive, energetic culture with regular team events 100% NZ‑owned and operated, with a strong footprint across NZ and Australia About the Role: You’ll guide a team of Customer Service Representatives who support customers with aftercare, troubleshooting, and product queries. Your role is all about enabling the team to perform at their best through coaching, development, and day‑to‑day leadership. Your key responsibilities will include: Providing hands‑on coaching, feedback, and performance support Creating a positive, engaged team environment where people feel valued Supporting team members with complex customer enquiries Monitoring workflow, quality, and service levels Collaborating with internal teams to ensure smooth customer outcomes Helping shape team culture, onboarding, and continuous improvement initiatives About You: You’re a people‑first leader who thrives on helping others grow. You communicate clearly, stay calm under pressure, and enjoy building a team that works together with purpose and pride. You’ll bring: Experience in an office-based customer service or contact centre environment 4-5 years previous leadership experience Strong communication and problem‑solving skills A passion for mentoring and coaching your team A proactive, organised approach and the ability to prioritise Comfort having direct, constructive conversations that help people succeed Sound like the leadership opportunity you’ve been looking for? Apply now or call Gaby Rush on 03 379 8973 to take the next step in your leadership career with a company that’s going places. Please note, only NZ Residents or Citizens will be considered for this permanent position. Ryan is committed to building diverse and inclusive workplaces and welcomes applicants from all backgrounds.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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