Product Manager - Michael Page

Banking AI Product and Customer Journey Experience with chat, messaging and conversational AI products About Our Client The company is a large organization in the financial services industry, known for its commitment to leveraging technology to enhance customer experiences. Job Description Define and own the product roadmap for Gen AI capabilities within the eBanking ecosystem, including chatbots, virtual assistants, predictive insights, and intelligent automation. Collaborate with engineering, data science, UX, and business stakeholders to translate customer needs and business goals into AI-powered product features. Lead backlog grooming, sprint planning, and prioritization to ensure timely delivery of high-impact functionalities. Monitor performance metrics, user engagement, and feedback to continuously refine and optimize Gen AI features. Ensure compliance with data privacy, security, and regulatory standards in all AI implementations. Stay abreast of emerging Gen AI technologies, market trends, and competitive landscape to inform product strategy. Act as the voice of the customer, championing intuitive and ethical AI experiences across mobile and web platforms. The Successful Applicant Proven experience as a Product Owner or Product Manager in digital banking, fintech, or AI-driven platforms. Strong understanding of Gen AI technologies, including LLMs, NLP, and conversational AI frameworks. Familiarity with agile methodologies and product development lifecycle. Experience working with cross-functional teams including engineering, design, compliance, and analytics. Excellent communication, stakeholder management, and decision-making skills. Bachelor's degree in Computer Science, Business, or related field; advanced degree preferred. What's on Offer Large-scale Gen AI Project Leading Bank in APAC