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About us Charoen Pokphand Foods Public Company Limited is a leading global food production and distribution company with a strong commitment to excellence, innovation, and customer satisfaction. With decades of experience in the food industry, we pride ourselves on our integrated supply chain operations, quality products, and dedication to serving customers worldwide. Our company values sustainability, continuous improvement, and the professional development of our team members. We are committed to being a trusted partner in the global food supply chain. About the role We are seeking an Implant Manager - Customer Service Supply Chain to join our team in Bangkok. This is a full-time position that plays a crucial strategic role in our supply chain operations. The successful candidate will be responsible for managing customer service operations at our implant facility, ensuring seamless integration between production, logistics, and customer fulfilment. This role bridges the gap between our manufacturing operations and customer satisfaction, requiring both operational expertise and strong customer-focused leadership. You will report to senior management and have direct responsibility for optimising supply chain efficiency whilst maintaining the highest standards of customer service. Key responsibilities Oversee daily operations of the implant facility's customer service and supply chain functions, ensuring compliance with company standards and regulatory requirements Manage customer orders, shipments, and logistics coordination to ensure timely and accurate delivery of products Liaise between production teams, logistics providers, and customers to ensure smooth supply chain flow and resolve any operational issues Monitor and optimise inventory levels, warehouse operations, and stock management to minimise costs whilst maintaining service excellence Develop and implement customer service protocols and procedures that enhance satisfaction and retention Manage import/export documentation, customs clearance, and compliance with international trade regulations Track and analyse supply chain performance metrics, identifying areas for improvement and implementing corrective actions Lead and manage a team of supply chain and customer service staff, providing training, guidance, and performance management Communicate proactively with customers regarding order status, delivery schedules, and any potential delays Collaborate with procurement, production, and finance departments to ensure cost-effective operations and budgetary compliance Job Qualifications: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field Minimum 5 years of experience in supply chain management, logistics operations, or customer service within a manufacturing or food production environment Proven experience in managing import/export operations and understanding of customs procedures and international trade regulations Strong knowledge of warehouse management systems (WMS) and enterprise resource planning (ERP) software Excellent organisational and project management skills with the ability to manage multiple priorities simultaneously Strong communication and interpersonal skills, with the ability to work effectively across different departments and with external partners Leadership experience with demonstrated ability to motivate and develop team members Problem-solving mindset with a focus on continuous improvement and operational efficiency Proficiency in English is essential; additional language skills are advantageous Knowledge of food industry regulations, quality standards, and food safety compliance is preferred Experience with demand forecasting and inventory optimisation techniques is advantageous What we offer At Charoen Pokphand Foods, we are committed to creating a supportive and rewarding work environment for our employees. We offer competitive compensation packages commensurate with experience and qualifications. Our comprehensive benefits include health insurance coverage, professional development opportunities, and training programmes to support your career growth. We foster a collaborative workplace culture that values innovation, teamwork, and individual contribution. We provide flexible working arrangements where applicable and prioritise work-life balance. Our company is dedicated to employee wellbeing and offers various wellness initiatives. We encourage applications from all qualified candidates and welcome discussions about any reasonable adjustments or support needed during the recruitment process. Apply now If you are a dynamic professional with strong supply chain and customer service expertise seeking a rewarding opportunity with a global food production leader, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any supporting documents to our recruitment team. We look forward to considering your application.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
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