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💼 What You’ll Be Doing: · Greet and welcome all clients with a bright smile and professional manner · Manage appointment bookings, rescheduling, and daily schedules efficiently · Handle incoming calls, WhatsApp messages, emails, and client queries · Support the team with general admin duties such as data entry, forms, and filing · Maintain a clean, inviting, and organized front desk and lounge area · Coordinate client flow and ensure smooth handover between consultants and therapists · Assist in daily sales closing reports and basic payment handling ✅ What We’re Looking For: · Prior experience as a receptionist, front desk executive, or similar customer-facing role preferred · A warm and professional communication style – fluent in English (Mandarin bonus!). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients. · Tech-savvy with basic knowledge of Microsoft Office (Excel, Word) and appointment systems · Strong multitasker with attention to detail, especially during peak hours · Friendly and service mindset – you set the tone for the entire client journey! · Able to commit to 4-5 weekdays + Saturday , 10AM to 8PM 🎁 What You’ll Love About Us: · Competitive salary + monthly incentives & performance bonuses · Incentive annual overseas trip (Yes, we travel together!) · Opportunities to grow into Customer Service Lead, Admin Executive, or Consultant roles · Supportive, inclusive and uplifting team environment – we work hard, and laugh harder! · Respect for work-life balance – we plan rosters fairly and respect off days