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Location: Alexandra Monday - Friday: 8.30AM - 5.30PM A leading MNC specialising in consumer electronics, business solutions, and innovative technology products. Key Responsibilities: Service Coordination & Customer Support Handle incoming customer enquiries via phone calls and emails professionally and promptly. Coordinate and assign service requests to technicians using the company's CRM system. Monitor service cases and follow up on escalated issues to ensure timely resolution. Liaise with customers, contractors, and internal stakeholders to facilitate smooth service operations. Operations Administration Maintain and update service-related information, including meter readings, customer records, and service contracts. Process service job closures and ensure installation and maintenance records are accurately documented. Coordinate and schedule new equipment installations and service appointments. Manage service contract administration, including monitoring contract expiry dates and issuing renewal notifications. Maintain proper filing and documentation of all service-related records and supporting documents. Prepare operational and management reports as required. Support ad hoc projects and administrative duties assigned by management. Requirements Minimum GCE 'O' Level qualification or equivalent. Prior experience in service coordination, customer service, or sales administration is preferred. Knowledge of SAP or ERP systems will be an advantage. Proficient in Microsoft Excel, including functions such as VLOOKUP and Pivot Tables. Strong organisational, administrative, and multitasking abilities. Excellent communication and interpersonal skills. Able to work effectively in a fast-paced and customer-oriented environment. HOW TO APPLY: Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified. Stafflink Services Pte Ltd EA Licence No.: 04C4294 EA Personnel: Chua Xue Min (Joesefyn) EA Personnel Reg. No.: R23113090
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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