Associate Relationship Manager

Company description: Some careers open more doors than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Retail Banking and Wealth (RBW) Hong Kong helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. Retail Banking and Wealth has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of retail banking and wealth capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation. Job description: We are currently seeking a high calibre professional to join our team as an Associate Relationship Manager . In this role you will be: Developing our Premier customer base and establishing long term relationships with an assigned Premier clientele portfolio Managing the total wealth of your clients by matching our financial and investment product solutions to their financial needs Demonstrating genuine curiosity about customers, helping them reach their financial ambitions Connecting with product Specialists to provide more advanced technical input to identify and fulfill multiple needs with customers Promoting our Premier Service to potential customers, exploring their needs and making referrals to other business units where appropriate Supporting branch improvement initiatives, providing customer feedback of our Service and ensuring compliance with audit Requirements and quality assurance Understanding and adhering to local and global compliance Maintaining the levels of operational integrity required by HSBC and adhere to the business Principles and Values of HSBC Remark: multiple work locations available across branches in Hong Kong, Kowloon, and New Territories To be successful you will need: University level education, preferably in finance, business or a related discipline Experience in client facing environment, with excellent relationship building capability Strong sales and customer orientation, with good communication and interpersonal skills High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Good understanding and strong interest of the financial markets Mature and independent mindset, able to work effectively under pressure Strong commercial orientation with acute interpersonal skills Fluency in Cantonese and English, with additional languages is an advantage Holder of relevant insurance and investment licenses and compliance with related Continuing Professional Development (CPD) requirements Candidate without banking background will also be considered