Officer - Integrated Service Centre

Job Duties: Perform customer services duties such as meet and greet guests, visitors, passengers and crew, handle VIP flights, and ensure all services are handled professionally and comply with handling guidelines and regulatory requirements Perform daily administrative duties such as handling counter service, answering phone call, handling emails, filing and updating documents Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations (*it is applicable to staff possessing driving license only) Liaise closely and coordinate with aircraft operators and agents, MROs, service providers and airport’s Control Authorities on flight operation and services requirement Plan and arrange ramp services to ensure smooth daily operation Perform ad hoc duties as assigned by Superior Requirements: Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years’ relevant experience Customer-oriented with good interpersonal skill and serving attitude Initiative, detail-oriented and good team player Good command of both spoken and written English / Chinese Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus Shift duty is required Candidate with airline lounge or hotel experience is highly preferrable Candidate with more experience will be considered as Senior Officer - Integrated Service Centre Job Location: Airport Area We offer attractive remuneration package including: 5-day work, year-end bonus, discretionary bonus, transportation allowance, birthday leave, dental and medical coverage. Interested parties please forward a copy of full CV with expected salary to The Human Resources Department by clicking "Apply now". We are an equal opportunity employer and welcome applications from all qualified candidates. All information received will be kept in strict confidence and for recruitment purpose only. Applicants not hearing from us within 4 weeks may consider their application unsuccessful.