🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Manage and oversee all ticket sales operations, including verifying and reconciling ticket sales revenue. Prepare, review, and summarize ticket sales reports, revenue reports, and related statistical data. Supervise the ticketing team by scheduling work shifts, providing training, conducting performance evaluations, and developing employees' skills and capabilities. Handle and resolve issues related to the ticketing system, customer complaints, ticket refunds, ticket changes, and emergency situations. Plan and manage ticket sales operations in alignment with the company's performance schedule and major events. Oversee the ticketing system, related equipment, ticket inventory management, and the systematic maintenance of important documents and records. Manage cash handling, ticket sales revenue, and the petty cash/floating cash assigned to ticketing counters. Coordinate with internal departments to ensure efficient and smooth business operations. Perform other related duties as assigned.