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Responsibilities: Responsible for calling customers to remind customers on making payment on time and payment due. Negotiate with customer to make repayment arrangement. Explain and clarify with customer on non-payment issues. Ensure the accounts are follow up completely and in timely manner. To achieve monthly collection target set by the company. Possess excellent customer orientation skills. Any other duties assigned by superior from time to time. Requirements: Candidate must possess at least professional certificate, Diploma in Finance/Accountancy/Banking, Law, Business Studies/Administration/Management, Commerce or equivalent. Preferably candidate who has experience in debt collections, as a call agent from call center, provide customer service, perform inbound or outbound calls and so on. Required skill(s): Customer service skill, calling skills Required language(s): Bahasa Malaysia, English