Partnership Manager - Loyalty Solutions

Are you a strategic thinker with a knack for seamless operational execution? We are looking for a Partnership Manager, Loyalty Solutions & Account Strategy for a 12-month contract. Job Details ASAP - 12 month contract (potential longer term opportunities) Full-time, Monday to Friday $72 per hour Offices based in Auckland CBD, however hybrid working available In this role, you will act as a trusted advisor to our client partners and loyalty stakeholders across the New Zealand market. You won't just be maintaining relationships, you'll be helping key clients design, optimise, and execute high-impact loyalty and reward programs that drive engagement and real business growth. If you thrive at the intersection of client strategy, data-driven optimisation, and end-to-end operational delivery, this is your chance to shape the future of digital rewards in the region. Key Responsibilities Partner closely with issuing banks, fintechs, and key merchant partners to align loyalty offers with their core engagement and retention goals. Analyse program data and performance KPIs to identify growth opportunities, refine offer strategies, and optimise loyalty campaigns. Oversee the end-to-end lifecycle of loyalty content, from managing merchant onboarding and aggregator partners to ensuring content quality and accurate billing processes. Serve as the local subject matter expert on loyalty, working alongside internal Account Executives, regional product teams, and external client teams. Prepare and present strategic reviews, performance reports, and program proposals to senior client stakeholders. What We're Looking For 5+ years of experience in strategic account management, loyalty program management, affiliate marketing, or commercial client solutions. Ability to interpret data, spot trends, and translate performance metrics into actionable client recommendations. Highly organised with strong attention to detail regarding onboarding, content management, and campaign execution. Experience within financial services, payment networks, retail/airline loyalty, or fintech environments is highly regarded. Proven track record of influencing stakeholders, managing cross-functional teams, and building long-term client trust. Work in a collaborative, fast-paced, and supportive environment with global reach and local impact. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.